Privacy Policy

Privacy Policy

At Mysmartflights, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it. By using our website or engaging with our services, you consent to the collection and use of your personal information in accordance with this policy.

1. Information we collect

We collect the following types of information to provide our travel-related services:

(A) . Personal Information: This includes details such as :

  • Name

  • Contact Information (e.g., email address, phone number)

  • Payment Information (e.g., credit card details, billing address)

  • Travel Preferences (e.g., preferred destinations, accommodation preferences)

  • Passport Details (for international travel bookings)

  • Booking History (e.g., travel dates, previous bookings)

(B) . Non-Personal Information: This includes details that do not directly identify you, such as:

  • IP address

  • Browser type and version

  • Device information (e.g., mobile or desktop)

  • Website usage data (e.g., pages visited, time spent on our website)

We also use cookies and similar technologies to track your website activity and enhance your browsing experience.

2. How we use your information

We use the personal information we collect for the following purposes :

  • To process and manage your bookings: This includes booking flights, hotels, car rentals, tours, and other travel services.

  • To communicate with you: We may contact you to confirm your bookings, send travel updates, provide customer support, or respond to inquiries.

  • To personalize your travel experience: We use the data to customize recommendations and offers based on your preferences and booking history.

  • To process payments: Payment information is used to complete transactions securely.

  • To improve our services: We use data to analyze customer behavior, improve our website, and enhance the user experience.

  • To comply with legal and regulatory obligations: We may use your data to comply with legal requirements or respond to requests from law enforcement.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the purpose of fulfilling your travel bookings. These providers include:

  • Airlines, hotels, car rental agencies, and tour operators

  • Payment processors and financial institutions

  • Travel insurance providers (if applicable)

We require these third parties to use your information solely to provide the services you've requested and to take appropriate measures to protect your data.

We may also disclose your information if required by law, such as in response to subpoenas or other legal processes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information about your usage of our website. Cookies are small files stored on your device that help us remember your preferences, track your website activity, and improve your experience. You can control the use of cookies through your browser settings.

Types of cookies we use include :

  • Essential Cookies: Required for basic website functionality (e.g., to manage your booking session).

  • Analytics Cookies: To analyze website traffic and user behavior.

  • Advertising Cookies: To provide personalized marketing and promotions.

If you do not wish to have cookies stored on your device, you can adjust your browser settings, but please note that disabling cookies may impact your ability to use some features of our website.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes using encryption technologies for online transactions and securing our databases.

However, no method of transmitting or storing data is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on where you are located, you may have the following rights regarding your personal information :

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete data.

  • Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., if it is required for legal purposes).

  • Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

  • Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

7. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements. Once the information is no longer required, we will securely delete or anonymize it.

8. Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information as soon as possible.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is being handled, please contact us at :

Mysmartflights

6150 METROWEST BLVD, SUITE 202, Orlando, FL 32835

help@mysmartflights.com

1-888-231-9469

www.mysmartflights.com

This Privacy Policy is designed to ensure transparency and build trust with your customers. Make sure to customize specific details such as your contact information and effective date, and consider any applicable local regulations (e.g., GDPR, CCPA) if relevant.